Studio Policies
How to Sign Up
In order to schedule a class, you must pay online through your Polekittens account. We do not accept reservations without payment. Create an account [link] to schedule a class.
Tardiness
Do not be late to class. Once the warm-up is completed, you will not be allowed to partake in the class. You will be turned away and your class payment will not be refunded. Not only is tardiness disruptive, but it is a safety issue.
Cancellations and Rescheduling
All cancellations must be made 24hours prior to class for your payment to be transferable. If it is not made within 24 hours prior to class, your payment is forfeited.
Schedule Changes and Modifications
The PoleKittens Fitness schedule is subject to change without notice. Changes will most likely only happen in the event of an emergency. Other schedule changes or modifications for the week are posted on our calendar [link].
Refunds
All payments are non-refundable; however, all class payments are transferable with 24-hour notice.
Class Package Expirations
Class packages will not be accepted after expiration. Your class packages are valid for one year (12 months) from the date of purchase.
Guests and Class Observation
We do not allow guests or observers at our studio. If you would like someone to be at class with you, they must be scheduled for the class. We strictly uphold the privacy of our clients.
Holidays
Our studio is closed for most holidays. Refer to our calendar [link] for modified schedule.
Cell Phones
Please turn off your phones or put them on vibrate during class. Please do not answer your cell phone during class, unless it is an emergency.
Photography and Videos
Polekittens Fitness does not allow any video taping or photographing of its instructors or lessons. However, you are more than welcome to take still pictures and videotape your individual performances.
Food and Alcohol
We do not allow food or alcohol in our studio. If you appear to be intoxicated you may be asked to sit out and only observe the session with no refund given.
Minors/ Age Limits
Due to liability reasons, everyone must be 18 - no exceptions.
*Policies and procedures subject to change at the owner’s discretion.
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Please know this – PoleKittens Fitness does not train instructors/teachers in our regular classes. If you are interested in taking classes at our studio and wish to become an instructor in pole, exotic dance, or currently work for a dance studio or fitness center, or have plans to open a studio or are doing business research for such an endeavor, you must make us aware of this fact before you begin any class.
Our classes and workshops are for PERSONAL USE ONLY. If you are taking our classes for any other reason than for personal use only, you will be determined to have infringed upon our proprietary information, techniques and intellectually protected materials and you will be sued and sanctioned as all laws available to us allow. Using any of our material, including class structure, verbiage, class ideas, etc. is theft.
